Ticketing Resources

May 2025 Newsletter
The May newsletter is live! Get the latest on the FTC's pricing rule, new Brushfire features, and what’s next for sports camps and haunted attractions. It’s everything you need to stay one step ahead this season.
2025-05-21 16:36:58
5 min read
Kaylee
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Brushfire newsletter|customer success stories|digital waivers|early bird offer|event planning|event pricing compliance|event registration tools|faster checkout|FTC Junk Fee Rule|group bookings|haunted attraction ticketing|May newsletter|pay later option|payment plans|sports camp registration|Square Invoices integration|summer camp setup|ticketing platform updates|ticketing transparency|Transworld recap
Ticketing Resources

May 2025 Newsletter
The May newsletter is live! Get the latest on the FTC's pricing rule, new Brushfire features, and what’s next for sports camps and haunted attractions. It’s everything you need to stay one step ahead this season.
2025-05-23 16:21:56
5 min read
Kaylee
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Brushfire newsletter|customer success stories|digital waivers|early bird offer|event planning|event pricing compliance|event registration tools|faster checkout|FTC Junk Fee Rule|group bookings|haunted attraction ticketing|May newsletter|pay later option|payment plans|sports camp registration|Square Invoices integration|summer camp setup|ticketing platform updates|ticketing transparency|Transworld recap
Case Studies

Case Study: Dallas Sports Commission
Discover how the Dallas Sports Commission partnered with Brushfire to deliver seamless ticketing, real-time support, and a flawless event experience under pressure.
2025-08-05 20:19:30
5 min read
Kaylee
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attendee support|best ticketing platform|brushfire|Brushfire event platform|Brushfire platform|burnout prevention|capacity control|church events|customer service|customer support|Dallas Sports Commission|digital registration|digital ticketing solution|event growth|event management|event management software|event operations|event planning|event registration|event registration system|event success|event support services|event technology|event ticketing software|event transformation|faith-based events|high-volume event management|large-scale event check-in|live event solutions|manual to automated|ministry events|partner with Brushfire|registration automation|registration software|retreat registration|scalable events|scalable infrastructure|seamless attendee experience|sports commission events|sports commission partnership|sports event logistics|sports event registration|sports event technology|sports fan experience|support team|support-driven growth|sustainable growth|waitlist management|youth events|Youth Quake
Product Updates

June Updates: Introducing Enhanced Report Security
Give your team secure access to the data they need—no more, no less. Brushfire’s Data Viewer permission level makes it easier to share insights while keeping your event data protected.
2025-06-09 18:21:47
5 min read
Ana
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access control|analytics tools|authentication controls|brushfire|custom queries|dashboard permissions|data security|data viewer|event data|event insights|event management software|event reporting|event technology|export CSV|new feature|permission levels|product updates|report sharing|reporting access|secure access|secure reporting|stakeholder access|subscription reports|team collaboration|tech update|transparent pricing|user account setup|user roles
Product Updates

May Updates: Transparent Pricing Rules + New Help Button in Your Pocket
The FTC’s Junk Fee Ban for live event tickets is now in effect, and Brushfire has implemented automatic all-inclusive pricing across its platform. Additionally, a new Help & Support button has been added to the mobile app, while organizers must ensure compliance in all customizable fields and external marketing materials by displaying full, final ticket prices.
2025-05-22 21:00:58
5 min read
Ana
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all-inclusive pricing|attendee experience|Brushfiire App|Brushfire mobile app|Brushfire Support|Brushfire update|custom app|customer support|digital ticketing compliance|event app|event ticket compliance|FTC Junk Fee Ban|help and support button|live event ticketing|mobile check-in help|POS support|ticket fee transparency|ticketing regulations|transparent pricing
Ticketing Resources
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Why Haunted Attractions Die: The Ticketing Horror Stories You Need to Avoid
Don’t Get Caught Dead Using Last Year’s Ticketing System. Check out Brushfire’s Haunted Attraction Survival Guide
2025-07-07 20:12:52
5 min read
Kaylee
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attendee experience|Brushfire App|check-in process|event logistics|event management|event preparation|event success|Pre-event communication|real-time support|ticketing strategies
Case Studies

Case Study: Youth Quake
Youth Quake, overwhelmed by manual registration and support, found a solution with Brushfire. Automated tools and attendee support led to full registration in 33 hours, reducing support requests by 90%, and enabling sustainable growth.
2025-06-17 18:19:38
5 min read
Kaylee
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attendee support|brushfire|Brushfire platform|burnout prevention|capacity control|church events|customer service|customer support|digital registration|event growth|event management|event operations|event planning|event registration|event success|event technology|event transformation|faith-based events|manual to automated|ministry events|registration automation|registration software|retreat registration|scalable events|scalable infrastructure|support team|support-driven growth|sustainable growth|waitlist management|youth events|Youth Quake
Product Updates

April Product Update: More Tickets, More Options. Improving Your Event Ticketing Experience
Checkout Gets Faster, Payments Get Easier: Timer & Square Invoice Updates
2025-04-17 16:44:04
5 min read
Ana
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advanced ticket add-ons|custom ticketing|custom ticketing solutions|custom tickets|daily ticketing|event management|event manager|event managers|event marketing|event organizer|event planning|events|faster checkout|instant ticket access|instant ticketing|instant tickets|product updates|registration|square|square invoices|square payment|ticket checkout|ticketing|tickets|virtual events
Case Studies

Case Study: A Taste of Southlake
From first ticket to final taste, here's how A Taste of Southlake and Brushfire built an experience guests never have to think twice about.
2026-07-15 12:52:50
5 min read
Joel
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attendee experience|brushfire|case study|charity fundraiser|check-in app|community events|event case study|event growth|event management platform|event operations|event success|event technology|event ticketing|fast check-in|food festival|fundraising events|nonprofit events|seamless entry|Taste of Southlake|Texas events|ticketing solution
Ticketing Resources

Breaking: FTC Bans Hidden Ticket Fees – What Event Organizers Need to Know
Starting on May 12, 2025, the FTC’s new Junk Fees Rule bans hidden ticket fees, requiring all mandatory charges to be disclosed upfront—no more surprises at checkout. At Brushfire, we’ve always prioritized transparent pricing, and we’re here to help event organizers navigate these changes seamlessly.
2025-03-28 16:43:04
5 min read
Kaylee
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attendee engagement|attendee experience|Brushfire App|check-in process|event logistics|event preparation|event success|Pre-event communication|real-time support|ticketing strategies
Case Studies

Case Study: The City of Lake Elsinore
With no playbook but a clear vision, the City of Lake Elsinore successfully launched, promoted, and sold tickets to their first concert—resulting in a stress-free, high-impact event that brought the community together and paved the way for future success.
2025-04-29 20:31:24
5 min read
Kaylee
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booking process|booking simplification|brushfire|campfire sites|case study|city partnerships|city ticketing|community engagement|Community event|concert planning|customer experience|customer satisfaction|customer story|digital ticketing|efficient booking|event|event management|event success|event support|event technology|event ticketing|family activities|family-friendly attraction|first concert|local government|public events|reservation management|seamless reservations|seamless ticketing|seasonal activities|small city events|Square integration|staff efficiency|streamlined ticketing|stress-free planning|Ticketing Platform|ticketing solution|ticketing system|visual organization
Case Studies

Case Study: Aurora Maize
Adventure Farm Aurora streamlined its campfire reservation process with Brushfire's interactive ticketing solution, featuring a clickable map and simplified booking management. This transformation improved efficiency, reduced staff workload, and enhanced the customer experience during peak seasons.
2025-04-10 18:26:06
5 min read
Kaylee
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Adventure Farm Aurora|booking process|booking simplification|brushfire|campfire reservations|campfire sites|case study|customer experience|customer satisfaction|efficient booking|event|event management|event ticketing|family activities|family-friendly attraction|interactive map|online reservations|peak-season traffic|reservation management|seamless reservations|seasonal activities|staff efficiency|streamlined ticketing|ticketing solution|ticketing system|visual organization
Ticketing Resources

How Modern Ticketing Standards Are Changing the Game
Brushfire Ticketing helps districts meet rising standards with mobile-first tools, custom-branded event pages, and flexible ticketing that makes game day easier for families and staff alike.
2025-04-11 16:57:47
5 min read
Kaylee
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attendee experience|Brushfire App|check-in process|event logistics|event management|event preparation|event success|Pre-event communication|real-time support|ticketing strategies
Product Updates

February Product Update: Instant Ticket Access
Brushfire is thrilled to announce enhancements to Add-Ons to boost event revenue and provide your attendees with more!
2025-02-27 18:37:23
5 min read
Ana
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advanced ticket add-ons|daily ticketing|event management|event managers|event marketing|event organizer|event planning|events|instant ticket access|instant ticketing|instant tickets|product updates|registration|ticketing|tickets|virtual events
Product Updates

January Product Update: Enhanced Add-Ons
Brushfire is thrilled to announce enhancements to Add-Ons to boost event revenue and provide your attendees with more!
2025-01-29 18:34:31
5 min read
Ana
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add-on sales for tickets|add-on ticket features|add-on tickets for events|advanced ticket add-ons|boost ticket sales with add-ons|buyer add-ons for tickets|buyer-level add-ons|buyer-level ticket add-ons|customizable ticket add-ons|event ticket add-ons|event ticket extras|event ticket upgrades|event ticketing upsell|exclusive ticket add-ons|optional ticket add-ons|personalized ticket add-ons|premium ticket add-ons|product updates|revenue from ticket add-ons|ticket add-on bundles|ticket add-on packages|ticket add-ons for attendees|ticket upgrade options|ticketing add-ons|upsell ticket add-ons|upselling ticket options|VIP ticket add-ons
Product Updates

March Product Update: Web Ticket Enhancements
Elevate Your Events with New Ticket Customization Features!
2025-03-18 19:51:18
5 min read
Ana
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advanced ticket add-ons|custom ticketing|custom ticketing solutions|custom tickets|daily ticketing|event management|event managers|event marketing|event organizer|event planning|events|instant ticket access|instant ticketing|instant tickets|product updates|registration|ticketing|tickets|virtual events
Case Studies

Case Study: New Tampa Women's Athletic Foundation
How Brushfire is helping the New Tampa Women's Athletic Foundation (NTWAF) break down barriers in women’s sports by streamlining registrations, managing fundraising, and expanding scholarship opportunities to ensure more young women have access to competitive athletics.
2025-03-26 21:04:39
5 min read
Kaylee
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athlete recruitment|Backyard Sports|brushfire|brushfire ticketing|case study|club sports|community engagement|corporate sponsorships|donor management|event|event management|event registration|financial assistance|fundraising platform|girls' athletics|nonprofit fundraising|nonprofit support|NTWAF|registration|Registration Platform|revenue boost|scholarship opportunities|seamless online sales|sports accessibility|sports empowerment|sports equity|sports events|sports fundraising|sports scholarships|Tampa LAX Report|ticketing|ticketing and registration|ticketing solutions|visitor satisfaction|women in sports|women’s sports|youth athletics
Case Studies

Case Study: Oklahoma Auto Body Association
The Oklahoma Auto Body Association streamlines tradeshow management and increases donations with Brushfire’s seamless platform and personalized customer support.
2025-03-12 21:05:28
5 min read
Kaylee
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brushfire|case study|event|event efficiency|event management|event manager|event registration|guest experience|real-time reporting|registration|Registration Platform|registration software|revenue boost|seamless online sales|ticketing and registration|visitor satisfaction
Case Studies

Case Study: Iowa Arboretum & Gardens
Brushfire streamlines the Iowa Arboretum's ticketing with online sales, time-slot options, and personalized support, boosting attendance and efficiency.
2025-01-24 16:50:09
5 min read
Kaylee
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capacity management|case study|custom ticketing solutions|event management|event success|flexible ticketing options|increased attendance|online ticketing|onsite support|post-launch support|seamless ticketing|streamlined operations|Ticketing Platform|time-slot tickets|visitor experience
Ticketing Resources

Building Attendee Anticipation with a Custom Event App
Build anticipation for your next conference by using a custom event app to deliver exclusive updates, interactive features, and real-time engagement that keeps attendees excited and informed.
1970-01-01 0:00:00
5 min read
Kaylee
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attendee engagement|conference|conference organizer|event app|event planning|event promotion|pre-event buzz
Ticketing Resources

The Power of Pre-Event Communication: Setting Expectations for a Great Experience
Pre-event communication is key to creating a smooth and enjoyable attendee experience, setting expectations, reducing stress, and building excitement well before the event day.
2025-01-15 17:54:15
5 min read
Kaylee
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attendee engagement|attendee experience|Brushfire App|check-in process|event logistics|event preparation|event success|Pre-event communication|real-time support|ticketing strategies
Product Updates

Product Updates Recap!
In 2024, Brushfire set new innovation and community engagement standards. By launching groundbreaking products and expanding globally, the company showed its commitment to excellence. Here's what we've been up to!
2024-12-18 17:59:22
5 min read
Joél
Read ArticleProduct Updates WP
assigned seat ticketing|cart abandonment|check in|daily ticketing|event|event marketing|event organizers|event planners|event planning|event planning tips|event resources|events|fees|flex pass|international taxes|order level fees|printer|printers|printing|printing tickets|product updates|shopping cart|shopping carts|ticket print|ticketing|Ticketing Experience|Ticketing Platform|ticketing registration|time slot checkin|timed entry ticketing|timed seating|virtual cart|virtual carts
Product Updates

Product Updates for September 2024
Enhanced customizations to check-in parameters for our time slot ticketing events, improved options for collecting fees, and a special update for international taxes (when needed) bring more laser focus to the data that is most important to you.
2024-09-24 18:51:43
5 min read
Ana
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assigned seat ticketing|cart abandonment|check in|daily ticketing|event|event marketing|event organizers|event planners|event planning|event planning tips|event resources|events|fees|flex pass|international taxes|order level fees|printer|printers|printing|printing tickets|product updates|shopping cart|shopping carts|ticket print|ticketing|Ticketing Experience|Ticketing Platform|ticketing registration|time slot checkin|timed entry ticketing|timed seating|virtual cart|virtual carts
Ticketing Resources

5 Seasonal Strategies: Adapting Daily Ticketing for Peak and Off-Peak Times
Boost your event attendance by mastering seasonal ticketing! Analyze attendance patterns to implement dynamic pricing, tailored promotions, and flex passes. Use customer insights and clear communication to enhance the experience and optimize revenue year-round. Embrace these strategies to drive growth and engagement at your events.
2024-10-10 17:48:31
5 min read
Kaylee
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abandoned cart recovery|attendee satisfaction|attraction|Attraction management|attraction revenue boost|attraction ticketing|attractions|Audience segmentation|brushfire|CartStack integration|dynamic pricing|Dynamic pricing strategy|event app|Event attendance boost|event management|event planning|event planning tips|event resources|event success|Event ticketing insights|events|guest experience optimization|happy haunting|haunt|haunt ticketing guide|haunted|haunted attraction experiences|haunted attraction industry|haunted attraction management|haunted attraction owners|haunted attraction revenue|haunted attraction strategies|haunted attraction ticketing|haunted house|haunting success|haunting tips|industry insights|insider tips|Marketing ROI for events|Maximize ticket sales|operational efficiency|operational streamlining|Optimize event revenue|Peak ticket sales periods|Post-event data analysis|pricing optimization|Real-time ticket sales tracking|Reduce cart abandonment|Registration Platform|revenue growth strategies|Seamless operations|spooky ticketing solutions|Ticket types and add-ons|ticketing|ticketing best practices|Ticketing data analytics|Ticketing Experience|Ticketing Platform|Ticketing platform optimization|Ticketing platform switch|Ticketing platform upgrade|ticketing platforms|ticketing playbook|ticketing solutions|Ticketing system transition|visitor satisfaction
Ticketing Resources

9 Essential Buyer-Level Add-Ons to Maximize Revenue
Maximize your event's revenue and attendee satisfaction by incorporating essential buyer-level add-ons like merchandise pre-sales, VIP upgrades, and meal packages. Discover how these strategies can elevate your ticketing process and enhance the overall experience.
2024-10-18 20:10:57
5 min read
Kaylee
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abandoned cart recovery|attendee satisfaction|attraction|Attraction management|attraction revenue boost|attraction ticketing|attractions|Audience segmentation|brushfire|CartStack integration|dynamic pricing|Dynamic pricing strategy|event app|Event attendance boost|event management|event planning|event planning tips|event resources|event success|Event ticketing insights|events|guest experience optimization|happy haunting|haunt|haunt ticketing guide|haunted|haunted attraction experiences|haunted attraction industry|haunted attraction management|haunted attraction owners|haunted attraction revenue|haunted attraction strategies|haunted attraction ticketing|haunted house|haunting success|haunting tips|industry insights|insider tips|Marketing ROI for events|Maximize ticket sales|operational efficiency|operational streamlining|Optimize event revenue|Peak ticket sales periods|Post-event data analysis|pricing optimization|Real-time ticket sales tracking|Reduce cart abandonment|Registration Platform|revenue growth strategies|Seamless operations|spooky ticketing solutions|Ticket types and add-ons|ticketing|ticketing best practices|Ticketing data analytics|Ticketing Experience|Ticketing Platform|Ticketing platform optimization|Ticketing platform switch|Ticketing platform upgrade|ticketing platforms|ticketing playbook|ticketing solutions|Ticketing system transition|visitor satisfaction