Your Questions—Answered
.svg)
Ticket Types & Options
Yes, we support group ticketing, making it easy for attendees to purchase and manage tickets for large groups or families.
Yes. Time slot ticketing lets you manage capacity and control crowd flow by offering time-based entry windows. This helps reduce wait times and creates a smoother experience for high-traffic events like attractions and festivals.
Yes, our platform supports premium and VIP packages, allowing you to add extra value and exclusive perks to your ticket offerings.
You can create a wide range of ticket types, including general admission, assigned seating, timed entry, group tickets, VIP packages, and multi-event Flex Passes.
Flex Pass allows attendees to purchase access to multiple events or attractions with one pass, offering convenience for them and better attendance tracking for you.
General Admission allows attendees to choose their own seats upon arrival, while Reserved Seating lets you assign specific seats during ticket purchase. You can mix both types for the same event.
Customization & Branding
Yes. For larger or multi-day events, Brushfire also offers a customizable event app where attendees can view schedules, receive updates, access content, and stay engaged throughout the event—all within a fully branded mobile experience.
Yes. Brushfire offers flexible form-building tools that allow you to collect the exact information you need from attendees. You can add custom questions, required fields, waivers, and other details to tailor the registration process to your event.
Yes. Each event can have its own branding, visuals, and messaging. Whether you run multiple conferences, seasonal attractions, or recurring events, Brushfire allows you to tailor each experience while managing everything within one platform.
Absolutely. Branding can extend across the entire attendee journey—from event pages and checkout to confirmation emails, tickets, and event apps. This creates a cohesive experience that reinforces your organization’s identity at every touchpoint.
Yes, our platform allows you to fully customize ticket designs, including logos, colors, and other branding elements.
Yes. Brushfire allows you to feature sponsor logos, graphics, and promotional messaging across event pages, tickets, and communications. This makes it easier to highlight partnerships and deliver additional value to sponsors.
Analytics & Optimization
Absolutely. Brushfire makes it easy to export reports and attendee data in formats like CSV or Excel. This allows teams to share insights internally, analyze performance in more detail, or import data into other systems for marketing and follow-up.
Yes. Brushfire allows you to monitor check-in activity and attendance data in real time. This helps event organizers understand attendance trends, manage capacity, and gain insights that can improve planning for future events.
Yes. Brushfire’s reporting dashboard updates in real time, allowing you to monitor ticket sales, revenue, and attendance as they happen. This gives organizers immediate insight into how promotions, announcements, or marketing campaigns are impacting sales.
Through integrations like CartStack, Brushfire can help recover potential sales from attendees who begin the checkout process but don’t complete their purchase. Automated reminders and follow-ups can bring buyers back to finish their order, helping you capture revenue that might otherwise be lost.
Detailed reporting helps you understand what drove attendance and revenue—from ticket types to timing and marketing performance. With these insights, organizers can refine pricing strategies, improve promotions, and plan future events with greater confidence.
Brushfire offers real-time reporting that gives you a clear view of ticket sales, registrations, attendance, revenue, and performance across your events. Organizers can quickly see what’s working, monitor trends as sales happen, and make informed decisions throughout the lifecycle of an event.
Integrations & Embeds
Absolutely. Your attendee and event data always belongs to you. Brushfire provides easy access to reporting, exports, and integrations so you can use that data to communicate with attendees, analyze performance, and improve future events.
Yes. Brushfire uses secure payment processing and industry-standard encryption to protect transactions and attendee information. Payments are processed through trusted providers like Square, ensuring both organizers and attendees can purchase and sell tickets with confidence.
Not at all. Brushfire provides simple embed tools that allow you to add events to your website using a short code snippet. Most organizations can embed their event page in minutes, and our support team is always available to help if needed.
Brushfire integrates with a growing list of tools designed to streamline event operations and marketing. Popular integrations include payment processing with Square, cart abandonment recovery with CartStack, refund guarantee through Spot, and more. These integrations help event organizers automate workflows, recover lost revenue, and deliver a better attendee experience.
Not necessarily. With embedded events and customizable event pages, the ticket purchasing experience can feel fully integrated with your website and brand. Attendees simply see a smooth, secure checkout process without being redirected to unfamiliar platforms.
Yes. Embedded events are designed to blend seamlessly into your website while maintaining your event branding. You can customize colors, images, and event details so the ticketing experience feels like a natural extension of your site—not a third-party tool.
Security & Trust
Yes. Each ticket generated by Brushfire contains a unique code that can be securely scanned at entry. Real-time validation ensures tickets cannot be reused, helping event teams prevent duplicate entry and maintain accurate attendance records.
Yes. Payments are processed through trusted providers that follow strict industry standards for payment security and compliance. This ensures payment information is handled securely and in accordance with established regulations.
Yes. Brushfire continuously monitors platform performance to help ensure events run smoothly. This helps maintain system stability, reliable ticket sales, and consistent access for organizers and attendees.
Brushfire is built specifically for live events where reliability matters most. From secure ticket scanning to real-time reporting and offline functionality, the platform is designed to keep entry lines moving and operations running smoothly on event day.
No. Payment information is securely handled by trusted payment processors such as Square. Sensitive payment data is not stored directly on the Brushfire platform, helping ensure transactions remain protected and compliant with industry standards.
Yes. Brushfire’s platform is built to support events of all sizes—from local gatherings to high-demand ticket releases. The system is designed to remain stable and reliable even when large numbers of attendees are purchasing tickets at the same time.
Pricing
No. Our pricing is fully transparent. What you see is what you pay, with no hidden costs or surprise charges.
Yes. You can choose to pass fees to attendees, absorb them into your pricing, or customize your fee structure to fit your event.
No. There are no long-term contracts or commitments. You can use Brushfire as needed and scale at your own pace.
Brushfire uses simple, pay-as-you-go pricing. There are no setup fees or monthly costs. You only pay when you sell tickets or process registrations.
Payment processing is handled by Square or Stripe at their standard rates. Brushfire does not add any additional markup to these fees.
Instantly! Funds are deposited quickly after transactions are completed.