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August Product Update: More Ways to Pay, More Tickets Sold

New Payment Methods Are Here with Stripe

A better Attendee Experience Starts Before They Ever Walk Through the Door.

You spent months building something worth showing up for. Here's how to make sure your attendees actually experience every moment of it.

Case Study: Home of Hope Liberia

Home of Hope Liberia runs an entire year of impact on one fundraising dinner, and it has to go off without a hitch. See how this small women's crisis shelter pulls off a professional, seamless event every year, and what that one night just made possible.

July Product Update: Smarter Schedules and a Smoother Checkout

Smarter schedules and faster checkouts are just a click away!

One System for Every Ministry at a Lower Cost Than You're Paying Now

Churches averaging 500-1,500 in attendance can now access the full Brushfire platform at a single predictable monthly price.

How One Hope Puts Families First With Tools That Follow Their Lead

One Hope is a four-person nonprofit running five Back-to-School Fairs across four school districts, distributing thousands of tickets to families with the greatest need. Here's how Brushfire makes it possible.

June Product Update: Event App Search + Fees & Taxes

We updated fees and taxes and added search to the Event App. Take a look!

May Product Update: What's New (and What's Coming) in Brushfire

Smarter payment plans are here. Custom fees are on the way.

April Product Update: When Plans Change!

Make large-scale cancellations faster, less stressful, and more flexible.

KC Oktoberfest + Brushfire: A Tradition Worth Repeating

When thousands of people show up to celebrate, everything has to work. Here's how KC Oktoberfest keeps lines moving, operations smooth, and guests happy year after year.

Mobile Lead Capture: Turning Conversations Into Connections

Brushfire’s Mobile Lead Capture helps exhibitors instantly scan badges, collect attendee information, and organize leads in real time—so every conversation at your event turns into a valuable connection.

March Product Update: Smarter Importing, Spot Guarantee & The Team Behind Your Events

Cleaner imports, attendee peace of mind, and the Brushfire team that goes beyond the platform.

Case Study: LifeFamily Church, ATX

LifeFamily Church (7 campuses, Austin) consolidated gala RSVPs, night-of check-in, automated Monday reports, and retreat payment plans in Brushfire. The result: approximately $4,000 saved compared to a prior check-in vendor, accurate RSVP/attendance data, earlier registrations, and volunteers who are productive within 24–48 hours, with human support that the team raves about.

Enjoy the Show: Built From Your Ideas, Not Our Guesswork

As we look at everything that’s been built inside Brushfire, there’s one thing we mostly want to say: thank you. The product changes you see in your dashboard don’t come from a boardroom—they come from your feedback, your ambition, and your real-life event challenges. This blog recaps the latest tools we’ve rolled out together to make your events smoother, your financials clearer, and your attendee experience feel effortless, so you can pause, take a breath, and truly enjoy the show.

Case Study: Light the Way Music Festival

What started as a simple idea—take church outside the walls—has grown into mega events across multiple cities with hundreds of volunteers, sponsors, and vendors, all coordinated through Brushfire so the team can stay focused on ministry while Brushfire handles the logistics.

February Product Update: Introducing Refund Guarantee!

Give Your Attendees Peace of Mind While Protecting Your Bottom Line

January Product Update: Learning by Seeing

How Visual Tutorials Make Brushfire Mobile Effortless!

November Product Update: Level Up Your Square Integration!

Two Game-Changing Square Integration Updates That Will Transform Your Event Management

Maximize Revenue and Simplify Payments

A practical, organizer-friendly guide to modern event payments—covering mobile and onsite checkout, contactless options, transparent pricing, and unified reporting. See how Brushfire Ticketing + Square streamline revenue across tickets, concessions, and merchandise with real-world case studies and actionable steps.

🎄 Introducing The Official Holiday Attractions Ticketing Playbook

Here's what nobody tells you about running a holiday attraction. (Spoiler alert: It involves zero stress & very little time.) Ready to sleigh the competition? 🎅

Case Study: Heritage Farmstead Museum

Heritage Farmstead Museum transformed its ticketing with Brushfire, offering seamless online sales, efficient check-in, and real-time reporting, boosting visitor satisfaction and revenue.

Case Study: Pumpkin Daze

Pumpkin Daze began in 1992 as a small-town pumpkin weigh-off and has grown into a two-day regional fall festival with food vendors, giant produce competitions, and families driving in from multiple states. This year, more than 21,000 people came through the gates — 16,000 on Saturday alone.

October Product Update: Exchange Support - Enhanced for Ultimate Flexibility

Your Ticket Exchange Experience, Optimized for Every Scenario!

Conquering Cart Abandonment

Cart abandonment is real—but revenue is recoverable. The Brushfire Ticketing + CartStack integration helps organizers bring buyers back automatically with branded email reminders, recovering ~15–20% of abandoned carts and turning interest into paid attendance.

July Product Update: Square Tap to Pay is here!

Square users! Now you can accept contactless payments directly on your phone with Tap to Pay – no extra hardware required.

August Product Update: Transform Your Event Networking Into a Revenue Stream

Square users! Now you can accept contactless payments directly on your phone with Tap to Pay – no extra hardware required.

September Product Update: Your Events Just Got More Interactive

Transform audience engagement with instant feedback and live interaction features.

May 2025 Newsletter

The May newsletter is live! Get the latest on the FTC's pricing rule, new Brushfire features, and what’s next for sports camps and haunted attractions. It’s everything you need to stay one step ahead this season.

May 2025 Newsletter

The May newsletter is live! Get the latest on the FTC's pricing rule, new Brushfire features, and what’s next for sports camps and haunted attractions. It’s everything you need to stay one step ahead this season.

Case Study: Dallas Sports Commission

Discover how the Dallas Sports Commission partnered with Brushfire to deliver seamless ticketing, real-time support, and a flawless event experience under pressure.

June Updates: Introducing Enhanced Report Security

Give your team secure access to the data they need—no more, no less. Brushfire’s Data Viewer permission level makes it easier to share insights while keeping your event data protected.

May Updates: Transparent Pricing Rules + New Help Button in Your Pocket

The FTC’s Junk Fee Ban for live event tickets is now in effect, and Brushfire has implemented automatic all-inclusive pricing across its platform. Additionally, a new Help & Support button has been added to the mobile app, while organizers must ensure compliance in all customizable fields and external marketing materials by displaying full, final ticket prices.

Why Haunted Attractions Die: The Ticketing Horror Stories You Need to Avoid

Don’t Get Caught Dead Using Last Year’s Ticketing System. Check out Brushfire’s Haunted Attraction Survival Guide

Case Study: Youth Quake

Youth Quake, overwhelmed by manual registration and support, found a solution with Brushfire. Automated tools and attendee support led to full registration in 33 hours, reducing support requests by 90%, and enabling sustainable growth.

April Product Update: More Tickets, More Options. Improving Your Event Ticketing Experience

Checkout Gets Faster, Payments Get Easier: Timer & Square Invoice Updates

Case Study: A Taste of Southlake

From first ticket to final taste, here's how A Taste of Southlake and Brushfire built an experience guests never have to think twice about.

Breaking: FTC Bans Hidden Ticket Fees – What Event Organizers Need to Know

Starting on May 12, 2025, the FTC’s new Junk Fees Rule bans hidden ticket fees, requiring all mandatory charges to be disclosed upfront—no more surprises at checkout. At Brushfire, we’ve always prioritized transparent pricing, and we’re here to help event organizers navigate these changes seamlessly.

Case Study: The City of Lake Elsinore

With no playbook but a clear vision, the City of Lake Elsinore successfully launched, promoted, and sold tickets to their first concert—resulting in a stress-free, high-impact event that brought the community together and paved the way for future success.

Case Study: Aurora Maize

Adventure Farm Aurora streamlined its campfire reservation process with Brushfire's interactive ticketing solution, featuring a clickable map and simplified booking management. This transformation improved efficiency, reduced staff workload, and enhanced the customer experience during peak seasons.

How Modern Ticketing Standards Are Changing the Game

Brushfire Ticketing helps districts meet rising standards with mobile-first tools, custom-branded event pages, and flexible ticketing that makes game day easier for families and staff alike.

February Product Update: Instant Ticket Access

Brushfire is thrilled to announce enhancements to Add-Ons to boost event revenue and provide your attendees with more!

January Product Update: Enhanced Add-Ons

Brushfire is thrilled to announce enhancements to Add-Ons to boost event revenue and provide your attendees with more!

March Product Update: Web Ticket Enhancements

Elevate Your Events with New Ticket Customization Features!

Case Study: New Tampa Women's Athletic Foundation

How Brushfire is helping the New Tampa Women's Athletic Foundation (NTWAF) break down barriers in women’s sports by streamlining registrations, managing fundraising, and expanding scholarship opportunities to ensure more young women have access to competitive athletics.

Case Study: Oklahoma Auto Body Association

The Oklahoma Auto Body Association streamlines tradeshow management and increases donations with Brushfire’s seamless platform and personalized customer support.

Case Study: Iowa Arboretum & Gardens

Brushfire streamlines the Iowa Arboretum's ticketing with online sales, time-slot options, and personalized support, boosting attendance and efficiency.

Building Attendee Anticipation with a Custom Event App

Build anticipation for your next conference by using a custom event app to deliver exclusive updates, interactive features, and real-time engagement that keeps attendees excited and informed.

The Power of Pre-Event Communication: Setting Expectations for a Great Experience

Pre-event communication is key to creating a smooth and enjoyable attendee experience, setting expectations, reducing stress, and building excitement well before the event day.

Product Updates Recap!

In 2024, Brushfire set new innovation and community engagement standards. By launching groundbreaking products and expanding globally, the company showed its commitment to excellence. Here's what we've been up to!

Product Updates for September 2024

Enhanced customizations to check-in parameters for our time slot ticketing events, improved options for collecting fees, and a special update for international taxes (when needed) bring more laser focus to the data that is most important to you.

5 Seasonal Strategies: Adapting Daily Ticketing for Peak and Off-Peak Times

Boost your event attendance by mastering seasonal ticketing! Analyze attendance patterns to implement dynamic pricing, tailored promotions, and flex passes. Use customer insights and clear communication to enhance the experience and optimize revenue year-round. Embrace these strategies to drive growth and engagement at your events.

9 Essential Buyer-Level Add-Ons to Maximize Revenue

Maximize your event's revenue and attendee satisfaction by incorporating essential buyer-level add-ons like merchandise pre-sales, VIP upgrades, and meal packages. Discover how these strategies can elevate your ticketing process and enhance the overall experience.

Product Updates for October 2024

Our goal is to ensure that each update and feature we introduce is tailored to meet your needs and enhance your experience. From embedded signatures to buyer level add ons, we're working on some great things in your near future!

8 Strategies for Leveraging Data Insights to Optimize Revenue

Harness data from your ticketing platform to boost event profitability. Analyze sales trends, refine pricing, reduce cart abandonment, and improve attendee engagement to maximize revenue and success.

Product Updates for May 2024

Upcoming: New Ticket Layouts and Customizable Wallet Passes (including Google!)

Product Updates for June 2024

New Tickets are Here!

Product Updates for August 2024

Registration and Purchasing Processes got an Upgrade!

Product Updates for April 2024

From more payment options to calendar views to better time slot solutions, let’s dive into what we’re rolling out this month!

Case Study: The College Golf Experience

The College Golf Experience (CGX) tackled high abandoned registration rates with Brushfire's seamless integration of CartStack. In just 30 days, CGX recovered over $15k in lost revenue.

Improve Your Church Events One Attendee at a Time

Unlock the art of maximizing revenue through strategic ticket pricing by exploring market insights, dynamic pricing, tiered options, and more.

Case Study: Legacy Dinner Theater

How Legacy Dinner Theater utilized Brushfire to enhance the dining and seating experience at Sneaky Pete's Wild West Dinner Show, leading to increased attendee satisfaction and operational efficiency.

Case Study: Exponential Network

A Seamless Transition! How to Boost Attendee Engagement and Rev Up Retention.

Maximizing Revenue: Strategies for Pricing Daily Tickets

Unlock the art of maximizing revenue through strategic ticket pricing by exploring market insights, dynamic pricing, tiered options, and more.

Introducing Flex Pass! 🎉

Give your attendees the ability to choose with Flex Pass!

Product Updates for November 2023

We’ve been busy! See what we’ve been up to in our November 2023 Product Updates.

Product Updates for January 2024

Flex Pass Improvements, Mobile App Direct Print via Bluetooth! Here are your Product Updates for January 2024.

Case Study: Download Youth Ministry (DYM)

This case study highlights Download Youth Ministry's (DYM) quest to streamline event management across multiple decentralized host sites. Facing communication gaps and logistical hurdles, DYM sought a solution and found Brushfire, a comprehensive event management platform. Brushfire provided virtual event solutions, centralized management, responsive support, and custom features tailored to DYM's needs

Download The Official Attractions Ticketing Playbook

Discover The Official Attractions Ticketing Playbook—a comprehensive guide for attraction owners, packed with expert insights and proven strategies to enhance attendee satisfaction, optimize performance, and boost revenue.

Product Updates for March 2024

We're happy to announce our new integration as well as our continued payment improvement methods.

Unearthing Revenue: The Official Haunt Ticketing Playbook

Uncover the ultimate resource for haunted attraction owners, providing expert insights and strategies to elevate attendee experiences, boost efficiency, and drive revenue growth, all in one comprehensive playbook.

Case Study: Joyce Meyer Ministries

Delve into the impactful role of Brushfire's platform and on-site support services in enhancing pre-registration results for a hybrid conference.

Case Study: Change Conference

How to seamlessly execute a successful hybrid event.

Product Update: Square Improvements

Check out Square’s new look and payment options coming soon!

Case Study: Fatal Fear

How Fatal Fear combated the challenges of a rapid rise in popularity with Brushfire’s tools and support services

Raising the bar in event management!

Discover how Brushfire maintains industry leadership by focussing on customer feedback to develop new innovative state-of-the-art features, product updates, and enhancements.

Case Study: Alive

How Alive Music Festival leveraged Brushfire’s ease of use, scalability, and cost-effective support services to fuel a big festival.

Case Study: Ravenscroft

How tailor-made ticketing solutions have the power to revolutionize the success of a concert season.

5 Pitfalls to Avoid While Switching Ticketing Platforms

Are you ready to make the switch to the solution you deserve? Changing ticketing platforms can often be a daunting task, as it involves a range of logistical, technical, and customer-facing challenges. Before taking the plunge, discover how Brushfire can help navigate the pivot for a seamless onboarding experience.

Holiday Event Ticketing: 6 Crucial Factors to Consider

The holiday season is just around the corner, and it's high time to start planning for your events. Whether it's a holiday party for your company, a fundraiser for a cause, or a concert for your community, ticketing is an essential aspect of your event planning process.

Case Study: The Lights of Christmas

How Brushfire streamlined tickets and provided customer support for the largest holiday light display in the Pacific Northwest.

Brushfire does it again! G2 awards honors for Fall 2023

Brushfire earns Best Support and High Performer in G2’s Fall Review.

Case Study: The Oklahoma Warriors

Discover how the Oklahoma Warriors elevated their fan experience, streamlined operations, and scored a championship win on and off the ice with Brushfire’s all-in-one event management platform.

Case Study: The Foursquare Church

Eliminating manual registration processes and its associated complications with Brushfire.

Product Updates for September 2023

Flex Pass, AST Improvements, New Check-In Mode! Here are your Product Updates for September 2023.

Introducing Event App Chat!

We are so excited about our new Chat Feature that allows Event Organizers to create event chat channels for their attendees to send public messages and connect during their event.

Product Updates for May 2023

We are so excited that Brushfire’s Event App now offers a new Chat Feature!

Celebrating 20 Years of Innovation: Thank You!

We’re thrilled to have reached a major milestone- 20 years of innovation! Join us as we look back on the last two decades.

Brushfire Achieves Best Support & High Performer in G2’s Summer 2023 Report

We are thrilled to announce that Brushfire has received two outstanding accolades: High Performer and Best Support by G2, the world's largest and most trusted software marketplace.

Case Study: Elmhurst University Jazz Festival

How To Elegantly Blend Your Ticketing And Online Experience

Product Updates for June 2023

Field updates, API updates, and more! Here are your Product Updates for June 2023.

How To Make Event Payment Processing Easier Than Ever for Your Guests

Save time and frustration for your attendees by offering a simple registration process. No more lengthy forms or confusing steps!

Hosting a Stress-Free Homecoming: 8 Event Tools You Need

We know hosting a homecoming can be complicated, but our customizable features and tools will ensure it is a memorable success. Read more…

Best Event Management Strategies for Boosting Sponsorships

These top strategies help build partnerships and keep event sponsors happy. Level up your event sponsorship game with compelling sponsorship packages.

Product Updates for April 2023

We're excited to announce updates to Signature and Payment Plan Status Displays, as well has details around Archiving Events. Here are your product updates for April 2023!

Effective Tactics for Keeping Attendees Informed and Involved

Are you trying to improve event communication to engage attendees? Learn how to use custom mobile apps for events and more.

Is It Time To Modernize Your Event Planning Approach?

Are you still relying on spreadsheets and struggling to keep up? Today’s tools are designed for efficiency and profitability.

10 Ways to Make Church Events More Accessible

Learn how to make your church events more accessible and welcoming. These practical tips and insights can help you make your church activities more inclusive.

Case Study: Summit Church

How to Expand Your Reach with Brushfire's Comprehensive Suite of Solutions.

Creative Ways to Use Event Reports More Effectively

Are you making event reports profitable and effective for your team? Find out how you can get valuable insights from custom event registration forms.

3 Things Your Organization Should Get From Events

What are the benefits of having events as an organization? A guide to help event planners set goals, prioritize tasks, and allocate resources effectively.

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