Product Updates for November 2023

We’ve had a lot going on behind the scenes, and we are thrilled to share some exciting updates with you this month! As always, it is because of your valuable feedback that we improve our products in a way that serves all our customers and allows Brushfire to remain an innovative event management platform. We are so grateful to all of you!

This month’s updates bring some long-awaited requests, as well as a few things that bring efficiency to current processes. Let’s jump in!

Restricting Financial Changes for Attendees

This update allows you, our customers, the ability to prevent attendees from making financial changes, especially negative changes that result in refunds, to attendee registrations/tickets but still allows basic information changes and updates as usual. 

At the bottom of the Main Details Tab of your Event Configuration, you can decide what financial changes to allow your attendees to make:

1. Both new changes and refunds
2. New charges only
3. No financial changes at all

Learn more about Restricting Financial Changes for Attendees here!

Customizing Confirmation Info by Ticket Type

You can now communicate differently to buyers/attendees depending upon what attendee types are purchased for your event! Customers can customize attendee-type text for confirmation emails and print layouts (tickets, e-tickets, and name badges). Find all the details about Customizing Confirmation Info by Ticket Type here!

Checkout Updates

General Admission Cart Timers – This is primarily for events that are very low capacity (overall and/or per attendee type and/or per field option) and have a proportionally higher-than-average demand (imagine a trip/class with only 30 spots, but 100 people are interested in it). You can toggle this feature on/off under your Event’s Main Details tab.
Change Calculator – A change calculator was added to the checkout screen of the mobile app. It is near the very bottom, right above the Submit button. 

New Automatic Printing

When checking in from the Manage Page, you can now turn on automatic printing. When on the Check-in tab for your event, select the gear icon and choose the layout option you want to print automatically after checking attendees in at your events.

Groups and Emails

• Notification Emails — From the Event’s Main Details Tab, in addition to being bcc’d on Confirmation Emails, these will now also include bcc’s on Group Created and Group Updated emails.
• Confirmation Emails — These will now include the Group Name for each attendee when Group tickets are purchased. The Group Label will be located under each Ticket in the confirmation email. 

Refer a Friend

There’s nothing more trusted than a recommendation from a friend, and our customers are talking! In response to all who have faithfully supported and spread the word about our platform and services through the years, we’re excited to announce the newly launched Brushfire Customer Referral Program.

As a way to say, “thank you,” for spreading the word, we are rewarding our loyal customers with a cash reward. Do you know someone who might enjoy Brushfire? Simply share your referral link with a friend. Once they’ve booked and completed a product demo with a member of our sales team, you will receive $100 cash via a prepaid gift card. Learn more or sign up here!