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Prestonwood Baptist Church

Managing large crowds and multiple events in a personalized way

About the Organization

A dynamic congregation founded on the Great Commission, Prestonwood Baptist Church is a North Texas staple that started in 1977 as a mission of Northway Baptist Church and the Dallas Baptist Association. Prestonwood started out small with modest services in a community center before moving to a new site in North Dallas.

The church grew even larger in 1989 when Dr. Jack Graham accepted the call to lead as pastor. By 1999 Senior Pastor Graham moved Prestonwood to a 140-acre property in Plano, Texas. A second location was added in 2008 with a new facility on a 127-acre lot east of Dallas North Tollway.

With more than 49,000 members spanning three campuses, Prestonwood continues to grow and impact the community. Prestonwood’s core values include excellence, evangelism, engagement, equipping, expansion, and encouragement.

Challenges

With so many members and a focus on engaging the community, Prestonwood needed a modern solution to manage ticket sales. In 2003, Prestonwood was searching for a sustainable and scalable way to host their growing events. With tens of thousands of ticket purchases in a single day, the church needed a reliable and adjustable platform that could easily handle a variety of events throughout the year, including The Gift of Christmas.

Prestonwood Christian Academy holds events that are scheduled throughout the year as well, including summer courses.

Prestonwood saw the need for community programming and the shift towards a virtual ticket hub that made the purchasing process easy and streamlined. With so many events, Prestonwood was looking for an event management partner that offered:

  • Online point-of-sale options with assigned seating to keep events organized.
  • Highly attentive, adaptable on-call customer support for day-of-event needs.
  • The capacity to manage large crowds and multiple events in a personalized way.
    To see the solutions and results Brushfire was able to help Prestonwood achieve, download the full case study.

Solutions

"From the beginning, Brushfire has felt like a part of our team. Recognizing the complexities of large-scale production, they worked hard to see the challenges at every level and completely exceeded our expectations."
Debe Denton
Ticket Coordinator

To see the solutions and results Brushfire was able to help Prestonwood achieve, download the full case study.